Track your health reimbursements from a single mobile app

Knowing where a reimbursement stands should not require a call to customer service. Yet for many policyholders, follow-up is still scattered across letters, emails and different portals. AXCEN Care brings everything together in one centralised mobile app.

Clear tracking, from submission to payment

As soon as a request is submitted, it appears in your space with its status. You can see at a glance which steps are done and what remains.

• Ongoing requests: check the progress of each of your requests.
• Benefit history: find your past care and reimbursements.
• Documents: access your statements and supporting documents whenever you need them.

Fewer steps, more transparency

The app is built on the guarantees of your contract. You understand what is covered, what is reimbursed and what may remain at your expense, without unnecessary jargon.

What it changes day to day

You no longer need to keep every piece of paper “just in case”: your information is available at any time, wherever you are. Exchanges with the managing body are faster, because everyone works from the same information.

Getting started

Download AXCEN Care, sign in with the credentials provided by your organisation, then explore the section dedicated to your benefits. If you run into any difficulty, the AXCEN team is available to help.