Your health insurance, simply connected
One ecosystem for all your services
AXCEN brings policyholders, healthcare professionals, companies, brokers, insurers and administrators together in a single ecosystem to simplify the management of contracts, health benefits and reimbursements
The AXCEN ecosystem
AXCEN Care
View your coverage, find your insurance cards and track your claims and reimbursements
Download the app
AXCEN Network
Check policyholder eligibility, submit your pre-authorisation requests and track your billing and payments
Go to my account
AXCEN Corporate
Manage the enrolment of your employees and their dependants, and track your group contracts
Go to my accountHealth coverage
AXCEN coordinates basic and supplementary insurance according to the contract’s guarantees, to determine the amounts covered and the policyholder’s out-of-pocket costs
Basic scheme
Calculation of the covered share according to the applicable entitlements, rates and reimbursement bases
Supplementary insurance
Coverage of all or part of the co-payment and other covered costs, within the limits of the contract
Policyholder’s out-of-pocket costs
Identification of the amount remaining after coverage, based on deductibles, ceilings and exclusions.
Multi-country and multi-currency management
- Health insurance management in Africa and France
- Configuration by country and by entity
- Compliance with local and contractual rules.
Africa: CIMA zone and outside the CIMA zone
Configuration of activities governed by the CIMA framework, taking applicable national provisions into account
Middle East
Configuration according to national regulatory frameworks and the management practices of each market
Europe
Accounting for the specific features of health insurance and the interplay between basic schemes and supplementary coverage
Our health insurance solutions
A dedicated space for every health insurance stakeholder, with complete, tailored solutions that meet the needs of each profile while guaranteeing simple, secure access.
AXCEN Care
For policyholders and their dependants
Care network
Access the network and prepare your requests
My benefits
Track your reimbursements and documents
My card
View your cards, coverage and usage
AXCEN Network
For contracted healthcare providers
Exchanges
Manage your exchanges with the administering organisation
Eligibility & coverage
Check eligibility and coverage conditions
Pre-authorisations
Send your requests and report services provided
Files & billing
Manage your files, invoices and payments
AXCEN Corporate
For companies and HR teams
Headcount
Manage employees and their dependants
Enrolments
Manage enrolments, removals and changes
Contracts & coverage
Track your contracts and subscribed coverage
Invoicing
View your contributions, invoices and documents
AXCEN Health
For brokers, insurers and administrators
Products & contracts
Manage your products, contracts and amendments
Subscriptions
Track individual and group subscriptions
Health benefits
Manage pre-authorisations and reimbursements
Finance
Track contributions, commissions and payments
AI serving policyholders and benefits
- Assist policyholders
- Simplify procedures
- Make administrators’ work easier
AXCEN HEALTH
A connected ecosystem for professionals
- Centralised management to run your portfolio efficiently, from subscription to settlement
- Manage your activities across several entities and international markets on a single platform
- Adapt the management of your operations to the currencies of your international markets
- API integration: exchange policyholder, contract and benefit data according to the defined integrations
- Simplified management to centralise your operations in a single environment
Frequently asked questions
How do I create an account on AXCEN Health?
To create your AXCEN Health account, select your portal, enter the requested information, and follow the registration steps.
If your organization already has access, contact your administrator to obtain your login credentials.
How can I access AXCEN services through the platform?
Once signed in, access the available services from your personal space.
AXCEN Health brings together the features suited to your profile, allowing you to view your information and use the services you are authorized to access.
How can I track the status of my requests on AXCEN Health?
From your personal space, visit the section dedicated to your requests to check their progress.
Depending on the type of request, you can review its status and view the available information to follow its progress.
How do I use my AXCEN Health account?
Easily find and manage your information, requests, benefits and documents from your secure AXCEN Health account. Track your procedures and access your services simply, wherever you are.
What are the benefits of using AXCEN Health?
AXCEN Health simplifies access to healthcare and insurance services through a centralized, intuitive platform.
It makes it easier to view information, track requests, and communicate with different stakeholders across the ecosystem, providing a smoother, more accessible, and more transparent experience.
Our articles
Understand your health insurance better
Practical advice and insights to help you manage your health coverage day to day
Contact us
Discover AXCEN, equip your organisation or connect your systems. Our team is here to help
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